Onstar Module Bad

['XXV LT]

My new telematics module has been working fine.

However, this afternoon, I received a message on the infotainment screen while trying to play my Amazon Music app...
"This application requires an upgraded OnStar plan"

Apparently, the new module did not get added/updated into my default 8 year plan. OnStar support said it's going to take 24-48 hours to go through the red tape to get this fixed. ARGH!!!

Eight days and STILL waiting for a permanent fix. The issue was escalated to level 3?
Anyway, the OnStar rep gave me a 30 day free trail (LoL!) to get me going until fully resolved.

 

['XXV LT]

Eight days and STILL waiting for a permanent fix. The issue was escalated to level 3?
Anyway, the OnStar rep gave me a 30 day free trail (LoL!) to get me going until fully resolved.

24 days and STILL waiting for a permanent fix. I talked to a member of OnStar's Connection Central team yesterday. My issue is supposedly still escalated, but who knows. I'm supposed to get a call within 48 hours, but I'm not too optimistic.
My placated 30-day "complimentary" OnStar One trial expires in 12 days on 4/23.

Has anyone had this problem after your OnStar telematics module was replaced?