I just purchased a used 2012 Equinox LS AWD. Great vehicle so far and my wife loves it. However there was only one key/fob with the vehicle and the dealership we purchased from said that was only one with the car when they obtained it. So, I went about getting another key. Contacted local Chevy dealer and was told they have key in stock and key would be $69 and was told that new key must be programmed by the dealer at a cost of about $70. Contacted another nearby dealer and was quoted about the same but they had to order the key. So went with dealer #1. Thought this was a little pricey but had no choice since had to have a spare key. Set up appointment and wife took the car in. Was told it would take about an hour. 2 hours later it was done and when she was presented the bill there were extra charges. Service manager told her the machine they do the laser cut on key was not working today, so they had to send it out to local locksmith shop to be cut, so that was an extra charge. There were some other charges for "materials" or some such. Bill now way over $200. Wife hit the roof and after some discussion, they did, to their credit, cut the bill a little bit, and she had a coupon for $25 off service, but still about $200 just for a new key. I consider this highway robbery both by the dealer and GM, to make a person pay such an outrageous price for a key. Yeah, I now it is supposed to be anti-theft measures but at least make it so I can program it myself and save a little bit of my hard earned cash. Liking the Equinox but not liking having to pay extortion for a key. Come on GM.