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Message: <blockquote data-quote="Betty" data-source="post: 16440" data-attributes="member: 3196">I bought a 2021 Equinox about a month ago.  The radio set up is the dumbest thing ever. I previously owned a 2013 & 2015 and still own a 2014 Equinox. The radios and steering wheel controls in all of them worked great. I was baffled with this new one. I went back to the dealer and was advised that the only way the voice command on the steering wheel works is if my phone is plugged into apple play and Siri is activated. Then when I push the button, Siri will respond to me and make my call. Even with the phone plugged in there is still a problem with the volume always being too low to hear. As soon as I push the button I need to push the volume button to increase volume or I can’t hear Siri or hear when anyone answers the phone. It’s a ridiculous system. As far as changing the stations, on the left side of the steering wheel on the backside you can feel 2 toggle like buttons. The top one moves the station forward through your presets and the bottom moves back through your preset stations. On the right side in the back of the steering wheel are 2 matching buttons that control the volume up and down. I don’t like that either but it is what it is so I guess I better get used to it. Hopefully whoever designed the system got a job with another company and the next Chevy models actually get a user friendly infotainment system. Hope this long explanation is helpful to you.</blockquote>

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