Well I filed with the bureau in the state of Wisconsin (my state), but as I’m looking now, found the Federal agency, https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection
I’m going to file through this site and possibly to the state of Michigan where GM is headquartered (if...
I filed a complaint with the Consumer Protection Bureau but they need more such complaints filed with the bureau for them to “go after GM” about this. When you file the complaint, they send it to GM and GM has up to 2 weeks to contact you about it. I am still going to try to talk to a lawyer...
Hi! I just ended up with a NO from GM to replace my hood after filing my claim with the Consumer Protection Bureau. I sent print outs of my car, screen shots from this forum, and giving them a diagnosis/estimate from a local Chevy dealer. GM did talk to the body shop service manager and...
I just ended up with a NO from GM to replace my hood after filing my claim with the Consumer Protection Bureau. I sent print outs of my car, screen shots from this forum, and giving them a diagnosis/estimate from a local Chevy dealer. GM did talk to the body shop service manager and specifically...
Hi! I just ended up with a NO from GM to replace my hood after filing my claim with the Consumer Protection Bureau. I sent print outs of my car, screen shots from this forum, and giving them a diagnosis/estimate from a local Chevy dealer. GM did talk to the body shop service manager and...
Hi! I just ended up with a NO from GM to replace my hood after filing my claim with the Consumer Protection Bureau. I sent print outs of my car, screen shots from this forum, and giving them a diagnosis/estimate from a local Chevy dealer. GM did talk to the body shop service manager and...
Hi! My car is a navy blue. Other posts have shown white, silver and pepper dust color. It’s just an inferior group of hoods GM is using and they need to go back to their supplier I think.
Hi! Did you ever contact GM, a body shop or dealer about getting it fixed?
Consumer Protection wants me to get a diagnosis (which I already did and what was relayed to me I put in the complaint form)! Anyway, I’m contacting Consumer Protection again about what GM is supposed to be doing to...
Good to know. Sounds like the supplier of the hoods need to be held liable for an inferior product or is it the paint process used by the car companies that causes the corrosion to occur?
Interesting. I have been to 2 CHEVY dealerships and they both say it’s corrosion but that it was caused by chipping so GM won’t fix under the corrosion warranty for that reason as well as the warranty only covers rust through which aluminum doesn’t rust! I wonder if it’s because I am not the...
Thanks. I do the same but haven’t found any others except on this forum. I have informed GM about this forum. I really can’t see how they could refuse to replace my hood when it’s apparent that this has been an issue for years not just on an equinox, but on other models of Chevrolet.
Hi! As I am waiting for General Motors to review my complaint, I was wondering if this issue is specific to certain regions in the country. I live in Wisconsin. Where do you live? Thanks
Hi boPaul1. As my GM complaint is being reviewed, I was wondering where you live? Just wondering if this issue is specific to a certain region. I live in Wisconsin. Thanks.
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