Thanks! I appreciate the links.
There is something that grabs the actuator when you slide the new one in. That piece wasn't attached to the air box like it should have been, so the new actuator pushed it back into the airbox.
We ended up taking it to the shop and when we picked it back up...
My 2012's heat went out and it was making a knocking/clicking noise behind the glove box. Easy to track down that it was the blend door actuator. Ordered one online and went to replace it today but when I went to slide the new one in the whole gear assembly fell into a dark abyss. I cannot find...
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