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Service Bulletin for " Squeak "


This is a discussion on Service Bulletin for " Squeak " within the Exterior Modifications forums, part of the Equinox, Terrain & SRX Modifications category!
Here is the bulletin for the squeak ,it is for 2010 & 2011 models . 3 pages...





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Old 06-14-2011, 03:55 PM   #1 (permalink)
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Default Service Bulletin for " Squeak "

Here is the bulletin for the squeak ,it is for 2010 & 2011 models .

3 pages
Attached Images
File Type: jpg page 1.jpg (92.6 KB, 127 views)
File Type: jpg Tuesday,June14,2011(2).jpg (91.9 KB, 92 views)
File Type: jpg Tuesday,June14,2011(3).jpg (88.0 KB, 67 views)
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Old 06-15-2011, 06:03 PM   #2 (permalink)
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Wow, it almost looks like they are on top of this. So did you take it in to have them grease or did you do it yourself?
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Old 06-15-2011, 07:48 PM   #3 (permalink)
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Default Squeak

I took it it in and they did the work .
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Old 06-17-2011, 11:59 PM   #4 (permalink)
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Cool. Did you notice a difference? Did this fix the problem?
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Old 06-18-2011, 06:36 AM   #5 (permalink)
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Default Squeak

Yes the problem has been corrected .I am concerned that it may come back with the dealer just " greasing " it
The grill trim came in Thursday ,it is being replaced this Tuesday .
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Old 06-21-2011, 12:49 AM   #6 (permalink)
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Well, keep us updated on this! Thanks for the info.
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Old 06-21-2011, 11:57 AM   #7 (permalink)
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Default Squeak is back

Originally Posted by jsfb6pts View Post
Yes the problem has been corrected .I am concerned that it may come back with the dealer just " greasing " it
The grill trim came in Thursday ,it is being replaced this Tuesday .

Well the "grease" lasted all of one week .
When I got home today from having the trim replaced , I pulled into my garage and the squeak had returned .
Next appointment is this Thursday ( 6/23) afternoon .
I will keep you posted .
I have noticed that for whatever reason ,it only squeaks when the vehicle is hot .
It will be good and hot Thursday .
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Old 06-21-2011, 08:14 PM   #8 (permalink)
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WTF... You would think they would have a perma fix for it. Maybe they need to get amsoil grease.
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Old 06-22-2011, 06:49 AM   #9 (permalink)
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I honestly don't believe it was ever fixed .To me it sounds like it is coming from the left rear .The service bulletin relates to the front end .Yesterday was the first time the vehicle was "hot " since the grease was applied .It will be very hot when I take it in on Thursday .
The thing that really aggravates me is that the new grill that was put on because of "pitting " is worse that than the one that was replaced .It has a sandpaper texture on the upper right ( left if you are facing it ) lower section .
I cant believe that GM sent it out as a replacement part .What is even worse is the person at the dealer put in on .
I hope the dealer still has the packing information for the grill ,I will be making some phone calls .
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Old 06-22-2011, 06:51 PM   #10 (permalink)
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Originally Posted by jsfb6pts View Post
I honestly don't believe it was ever fixed .To me it sounds like it is coming from the left rear .The service bulletin relates to the front end .Yesterday was the first time the vehicle was "hot " since the grease was applied .It will be very hot when I take it in on Thursday .
The thing that really aggravates me is that the new grill that was put on because of "pitting " is worse that than the one that was replaced .It has a sandpaper texture on the upper right ( left if you are facing it ) lower section .
I cant believe that GM sent it out as a replacement part .What is even worse is the person at the dealer put in on .
I hope the dealer still has the packing information for the grill ,I will be making some phone calls .

I wish there was a better dealer around for you... My brother works at Hendricks Collision that is in the same auto mall where I buy me Chevy's... If the had something replaced like this they would send it to collision and if someone released like you described they would have been fired!
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Old 06-23-2011, 09:40 AM   #11 (permalink)
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Actually this is a very good dealership and service department .
That's why this is confusing to me .
I have been buying new cars since 1970 and this is one of the top two dealerships I have ever dealt with .
Even this morning they helped me with my wife's car ( 2011 Malibu )
Last night I backed up over a parking curb and ripped loose part of the rear fascia.
I drove in ,told them what I did .They had a laugh , fixed it and didn't what anything but a Thank You .
In the Detroit area where I used to live some dealer's were so bad that I actually won two lemon law cases and got complete refunds for both . 87 Pontiac STE and an 88 GMC pick up .
I am not looking to get anyone fired ,I am sure it was just an honest mistake .
I am taking it back this afternoon ( 6/23) if the next one is bad and put on my vehicle that is a different story .
The main issue is the GM should not have even accepted that part into its distribution line .Unless they receive the part wrapped and didn't check up before shipping.
It is plastic coated with chrome .So knowing a little about GM ,I would bet that is what happened .
Once again I will keep you posted when the work is complete .
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Old 06-23-2011, 11:01 AM   #12 (permalink)
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Originally Posted by jsfb6pts View Post
Actually this is a very good dealership and service department .
That's why this is confusing to me .
I have been buying new cars since 1970 and this is one of the top two dealerships I have ever dealt with .
Even this morning they helped me with my wife's car ( 2011 Malibu )
Last night I backed up over a parking curb and ripped loose part of the rear fascia.
I drove in ,told them what I did .They had a laugh , fixed it and didn't what anything but a Thank You .
In the Detroit area where I used to live some dealer's were so bad that I actually won two lemon law cases and got complete refunds for both . 87 Pontiac STE and an 88 GMC pick up .
I am not looking to get anyone fired ,I am sure it was just an honest mistake .
I am taking it back this afternoon ( 6/23) if the next one is bad and put on my vehicle that is a different story .
The main issue is the GM should not have even accepted that part into its distribution line .Unless they receive the part wrapped and didn't check up before shipping.
It is plastic coated with chrome .So knowing a little about GM ,I would bet that is what happened .
Once again I will keep you posted when the work is complete .
Well that is good to hear. I always hate having to do things twice as I am sure that's the same for everyone. I guess not everything is going to be fixed the first time.

Glad that they take care of you! And thanks for keeping us updated.
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Old 06-24-2011, 06:26 AM   #13 (permalink)
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I drove around for an hour yesterday before my appointment ,and I could not get it to squeak .
It has been raining all week so perhaps it is related to being wet or dry.
I have an open ended appointment now, so I can take it in any time the squeak starts .
I will also get the grill replaced ( again) at that time .
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Old 06-25-2011, 09:13 AM   #14 (permalink)
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Default Source of squeak found

I went into town today and the squeak started immediately.
The dealer which is open on Saturday's is about 8 miles from my house .
I made it to the dealer and it was still squeaking .I drove into the service bay on told them I could not leave it today .They did find the source of the squeak .
It is the brake cable and the emergency brake cable rubbing .I don't know yet if the are rubbing on each other or on the vehicle it self .
I now have an appointment next Wednesday ( 6/29 ) .They are also going to check for a service bulletin on this squeak .The bulletin I posted earlier has nothing to do with my vehicle .
I filled up the gas after I stopped at the dealer and the squeak got worse from the added weight .
I will update after the repairs are complete .
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Old 06-25-2011, 09:44 AM   #15 (permalink)
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Man oh man, I bet your about ready to pull your hair out over this.
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