03-28-2018, 12:33 PM
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#24 (permalink)
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Junior Member
Join Date: Dec 2017
Posts: 6
Rep Power: 0
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LCD nighttime lighting MALFUNCTION
I've had my car to two dealers and both have acknowledged the bright LCD malfunction.
They both tested other 2018 Equinoxes with the 7in screen and found the malfunction in them also.
Radio will dim as long as the backup camera has not been used during the current drive. Initiating the backup camera changes the lighting to the screen and the radio gets stuck in the brighter lighting at night.
Resetting the radio will immediately correct the problem and the radio will dim when the nighttime lighting is on. The radio resets when you hold down HOME and FAST FORWARD, or a few minutes after the car is off AND the driver door has been opened.
Owners must take their vehicles to a dealer, reproduce the problem to prove the malfunction, and have the dealer run a tech call with Chevrolet.
Getting the service person to acknowledge the problem is tough but once it is reproduced over and over they will finally see. Chevrolet says they will not fix the problem until more owners come forward.
I have also reported the malfunction to the Division of Highway Safety.
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